Visit to Glasgow Housing Association
or
Sleeping Giant surrounded by the Great Wall of China.

Corporate Information

GHA is a not-for-profit organisation with more than 90,000 customers and over 2,000 staff across Glasgow. GHA is an Industrial and Provident Society and a registered charity that is regulated by the Scottish Housing Regulator.

It is committed to delivering better homes and better neighbourhoods that help create better lives for our 63,000 tenants and 26,000 factored homeowners. GHA are determined to provide better and greater availability to local housing services for our customers.

I visited GHA on 22nd June and met with key staff including the CEO, Manager Customer Engagement and

The rapid growth of housing associations especially GHA has meant that the organisation is currently at a very interesting stage of its own development and the housing market in Scotland is divided between big and small niche providers. There is a growing appetite in government that 'big' is bad and 'small' is good, rather then concentrating on the long term and what you want from a housing market.

The basic question is why have housing associations: Are they the best model for delivery of housing?

From GHA point of view , this is the starting point for any organisation to exist. GHA 's view is that their core business is Housing and Regeneration.

Size has become the debate here when the discussion should be getting back to basics and offering the best customer services.

Monday, June 22, 2009

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